Our Services

Welcome to effiCXy Communication Company

At effiCXy, we are dedicated to transforming the way businesses connect with their customers. Our comprehensive suite of Business Process Outsourcing (BPO) services is designed to enhance efficiency, improve customer satisfaction, and drive growth. With a focus on innovation and excellence, we offer a range of solutions tailored to meet the unique needs of your business. Our services range includes:

Contact Center Services

End to End Support of Services / Products
Inbound & Outbound Voice Services
Non-Voice Services
Technical Support
Loyalty & Retention
Sales Support
Multi-Lingual Support

Consultation Services

CX Intelligence
Omni-Channel CX
CX Management
Strategic Contact Center Management
Professionalization of Contact Center Management
Technology & Automation Advisory

Digital Services

Channel Management
Data Analytics
Revenue Generation

Backoffice Services

Back Office Fulfilment
HRO Services